Privacy policy

 

Velvane respects your privacy and is committed to protecting your personal information.

 

1. Information we collect
We collect basic information you provide when placing an order, such as your name, email address, shipping address, and payment details (processed securely via our payment provider).

 

2. How we use your information
Your information is used to:

• Process and fulfil your orders
• Provide order updates and customer support
• Improve our store and services

We do not sell or rent your personal data to third parties.

 

3. Payment security
All payments are processed through secure third-party payment providers. We do not store full card details on our servers.

 

4. Sharing your information
We only share your information with trusted third parties when necessary, such as shipping carriers to deliver your order.

 

5. Data retention
We retain your order information only as long as necessary for legal, tax, and operational purposes.

 

6. Your rights
You may request access, correction, or deletion of your personal data by contacting us at our support email.

 

7. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.

 

By using our website and placing an order, you agree to this Privacy Policy.